Improve Culture. 
Align Strategy.  
Multiply ROI. 
"You understand change deeply. In all of my years of experience, you are the best change management professional I have ever worked with."
- Mona Pomraning, Senior Manager in Data Governance at Accenture
Major Clients 
"Our Playbook was going nowhere until you came in. THANK YOU for changing its quality dramatically and helping us actually take off with this initiative!" 
- Rik Nuytten, EVP, Information Strategy at Cisco
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  • Organizational silos and lack of collaboration?
  • Unclear business KPIs across teams?
  • Lack of proper project management tools?
  • ​Lack of necessary data and document access across teams?
  • ​Unclear cross-functional understanding e.g. across IT and business functions?
  • ​Unclear roles and responsibilities?
  • ​​Unhealthy or ineffective leadership behaviors?
  • ​Unhealthy employee behaviors?
  • Change overload?
  • ​Low employee motivation and innovation?
  • ​Status quo/fearful mentality?
  • ​​Unnecessary red tape in processes?
  • ​"Fluffy" and unhelpful results from other consultants that did little to solve any problems?
In many companies, the above problems are simply brushed off as the status quo - 'the way things are.' 

Most are not aware of just how much the above issues are hurting organizational effectiveness, efficiency, and business growth.  

CultureCounts brings in a unique and holistic organizational assessment that allows our clients to actually quantify the impacts of pain points in people, culture, processes, and tools on the business - to start taking the highest-value actions right away.
"As a change management consultant, you offer a perfect balance of analytical and soft skills that I have never seen before in my career."
Andres Centeno, Sr. Manager at Accenture
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  • Agile Organizational Assessment 360°: We conduct an extremely comprehensive organizational assessment using surveys, focus groups and one-on-one interviews, through which we assess 72 indicators across people & culture, process, and technology. We then provide deep analytical insights from the assessment on where precisely the root causes of inefficiencies lie and develop a strategy that helps you capitalize on gains in the short term while addressing long term challenges. 
  • Data and Technology In-Depth Assessment: We take a deep dive into analyzing your existing data and systems across the organization to identify opportunities for efficiencies, consolidation, and collaboration to dramatically lower your costs and improve organizational effectiveness. 
  • Agile Change Management Accelerator: We are the only change management consultant that implements change in a fraction of the time it normally takes, through utilizing our comprehensive toolkit of impact assessments, communications strategy planning, training planning, alignment workshops, and more.  In addition, we help you fast-track agile leadership and mindset coaching through a series of facilitated workshops, exercises, and one-on-one coaching sessions as needed to ensure that all levels of management understand the agile values and benefits. Read here how we saved a client close to 60% on change management costs. 
  • ​Agile Change Management Capability Builder: We help you design your in-house change management practice by understanding various stakeholder needs and priorities across the organization and designing a framework and toolkit that you can standardize across your company. We then help you design and stand up your central Change Management CoP and governance team and coach your existing change management team as needed. 
"The Organizational Assessment 360 was the most valuable for me. Learning what was really standing in the way was the first step to multiplying our performance. I couldn't be happier with the results." 
Amrita Somani, UCSF Faculty Research Leader
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Whether the business's KPI is higher tool adoption, revenue growth, operating efficiency, or customer satisfaction - we know how to get you there.
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Our client was a large, global higher-education institution that was going through rapid change due to reorganization and the arrival of a new CIO in the past year.

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This case study is a great example of aligning initiatives to create DOUBLE the value, improving multiple enterprise KPIs at once.

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Our client was a well-known enterprise media and entertainment company that was interested in making better use of its various sources of consumer and marketing analytics.

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Let’s face it, “change management” doesn’t have the greatest rep.
When I surveyed a group of engineers at a client recently, I heard the role being described as “useless,” “smoke and mirrors,” “harmful,” and even, “snake oil.”

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Here is an example of how we applied talent analytics and our organizational assessment to significantly improve adoption of data governance at a multinational, Fortune 500 tech company.

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Our client was a multinational, highly matrixed Fortune 500 hotel chain that was seeing a dip in employee satisfaction, as well as higher attrition of minority employees across the organization.

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Here is an example of how we applied talent analytics and our organizational assessment to significantly improve adoption of data governance at a multinational, Fortune 500 tech company.
Sign up for our 360° Organizational Assessment to get free, 
research-backed insights on your organization's effectiveness. 
“You not only gave us strategic advice but helped us implement changes in our technology, processes, and organization – which dramatically improved our ability to use data and get results! Would work with you again in a heartbeat." 
Debraj Dey, Managing Director, Sony Entertainment Television
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The reason we are called "CultureCounts" is that we believe against the idea that culture and change are "fluffy" words. 

Bringing in strong expertise in analytics, we work hard to help clients tie culture to actually data and business value drivers and show the ROI of culture change FAST using our 360-Degree Organizational Assessment. 

If you believe in the importance of the growth mindset and collaboration over competition, we would be a great fit for you.

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Most 'boutique' organizational change management consultants are limited in scope and expertise, and thus, limited in the tangible business impact they can create.  

On the flip side, big 4 consulting firms often employ a one-size-fits-all, canned approach to change management that has limited effectiveness:


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In a time of rapid transformation and competition in the business world, we focus on empowering organizations to become more efficient, responsive to changing conditions, and collaborative across teams. 
  
Areas of change management consultant expertise include but are not limited to:  
  • Data and IT strategy
  • Agile Transformation
  • CRM and Customer Success Transformation
  • ​Consumer Analytics and Insights
  • ​Mergers and Acquisitions
We also offer: 
  • Leadership Coaching
  • Agile Organizational Coaching
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We work with an extensive and diverse network of partner organizations, seasoned top consultants(ex-McKinsey and Accenture), and subject matter experts across industries, yet  particularly in health care, IT, media and entertainment, and financial services.

No matter how small or large your engagement is, we have the talent and tools you need to make it all come together. 


How do we know it will work?
We have never had a client we did not help. However, your chances of success are greater if you are the type of woman who is courageous, open to growth, and ready for transformation - i.e. mindset plays a big role. 
How do we guarantee accelerated change?
The Change Accelerator Program and Toolkit offer you a complete set of tools and guidance to implement and standardize change management across your organization. We work alongside your teams and offer our best in-practice tools, frameworks, and strategies for change so you don't have to waste time "trying things out." 
Our toolkit and program is optimized to facilitate the challenging processes of change, minimizing the bumps on the road with specialized coaching you can trust.


Our promise
Our program promises increased clarity and life satisfaction within 90 days. You can read some of our case studies and testimonials above. 
What type of support do we offer?
In addition to dozens of done-for-you templates, we offer one-on-one and group coaching and facilitated learning, a Facebook community of support, and events and opportunities to perform regularly. 
"Thanks to how fast and intuitive you were and your amazing communication, we were able to get our survey client back on board with us after they wanted to leave. Amazing!" 
Cheryl Lampkin, Senior Research Director, Abt Associates
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Fake Agile is an organization that says it wants to grow, but is not willing to undergo the change needed to grow

This is most organizations today - why? Because this also happens to be most humans' nature. Change is hard, especially when it is mindset and behavioral change.  
Enter agile change management, as a discipline. 

In the CRM technology space, where there is rapid growth and need for increasingly advanced tools and technologies, change management can often be sidelined as the “fluffy” piece of the puzzle, especially by technical stakeholders. According to the U.S. Department of Labor, however, staff productivity decreases up to 75% during unmanaged change.

Culture is the new buzzword — along with “agile,” “customer-centric,” “diversity,” among other favorites. But these terms, over time, become so commonplace that we almost forget what they mean and how they impact us. They become boxes to check, instead of actual values to strive towards.

Culture is an interplay: it both impacts and is impacted, by people, processes, and technology. It is woven in so deeply that it is imperceptible. And because of that, it usually gets ignored or taken for granted when in fact, it can be the key to a company’s transformational growth.


Bringing technology and innovation into a company requires an actual paradigm shift for a company — which requires, first and foremost, a change in mindsets to precede adoption.


Some of Our Main Areas of Expertise in Change Management, Across Industries, Include:
- Data and IT Strategy and Governance
- Agile Change Management
- CRM and Customer Success Transformation
- Optimizing Consumer Analytics and Insights
- Mergers and Acquisitions
- HR/IT Transformation
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437 E. 80th St
New York, NY 10021
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