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“You understand change deeply. In all of my years of experience, you are the best change management professional I have ever worked with.”

– Mona Pomraning, Senior Manager in Data Governance at Accenture

Major Clients

“Our Playbook was going nowhere until you came in. THANK YOU for changing its quality dramatically and helping us actually take off with this initiative!”

– Rik Nuytten, EVP, Information Strategy at Cisco

Thought Leadership

The Rising Need for Agile Organizational Change Management

You might be wondering now- What the <bleep> is Agile Change Management?  Like jargon much?  But bear with me, if you will.  First, let's define the "Agile" part:  In a nutshell, real Agile is an organization that is obsessively customer focused,...

Technology and Culture: Two Sides of the Same Coin

If there is one point we try to make to my clients, it is that technology and culture change are two sides of the same coin. Of course, leaders may know this intellectually. And yet, instinctively, when they hear terms like “culture” and “change management,” they may...

The Problem with Change Management (Hint: It’s Fluffy)

There are few high-performing companies that do not understand the value of change management at an enterprise level, and yet, it is often difficult at the stakeholder level to gain buy-in for change — and unfortunately, change is impossible to implement without new...

4 Best Practices for CRM Change Management

There are few high-performing companies that do not understand the value of change management at an enterprise level, and yet, it is often difficult at the stakeholder level to gain buy-in for change — and unfortunately, change is impossible to implement without new...

Organizational Culture: It’s More Than What You Think

One of my clients a few years back was a media company that had just seen the incoming of a new CIO. Now, this new leader was a true visionary: he saw the potential of the IT function to revolutionize the way it worked and to serve stakeholders across functions in...

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